The account balance display plays an important role in call center processing. Agents frequently use it to access information from Contract Accounts Receivable and Payable (FI-CA).
During the Increased Efficiency Project for IS-U/CCS , SAP discovered that many customers would like see additional information in the account balance display which are delivered in add-on support packages (AOSPs) .
You can use different FI-CA events to design the account balance display so that it meets your individual requirements.
Define Selection Criteria
In the selection screen for account balance display, you can select items according to the following fields:
- Business Partner
- Contract Account
- Contract
- Company Code
You can use event 1210 ( Account balance – define selection quantity incl. coll. bill account ) to add other combinations for item selection to this combination.Example
Example: Business partner A is entered as an alternative payer in contract accounts B and C. You want to display all items that have to be cleared by this business partner. This means you have to display all items for business partner A and all items for contract accounts B and C.
Output Mode for Header Data
The following data is entered as standard in the header data area for the account balance display:
- Line 1: Business partner number / responsible company code number of contract account(s) (if unique)
- Line 2-4: Name and address of business partner
You can use the events 1200 ( Sample: Enter header information for individual items ) and 1207 ( Sample: Output header information in account balance ) to change the output of header data.
You can add any number of information line items to event 1200. These are output in the header data starting from the second line item.
Using event 1207, you can output as many line items and format specifications as required. You can also define the sequence of additional line items using event 1207.
It may be useful to output your own data in an individual group framework so that it is separated from the standard data.Example
Example: In one line you can have the system display the date of the last dunning, or information on whether a move-in/out document exists.Note
For event 1207, you must output the additional lines in a module that you have defined yourself.
Output Mode of Navigation Area
You can display the navigation area beneath the header data area. Depending on your selections, this area can contain data on the business partner and contract accounts.Example
Example: You enter the name of the business partner as selection criteria. The business partner (with names) appears in the navigation area along with a list of all his or her contract accounts (with contract account ID). When you select the appropriate line, you can display the items for a contract account or all items belonging to the business partner.Note
In order to ensure that the correct data, for example the address of the premise, is always entered in the contract account ID, you have to make the appropriate settings in event 1017 ( Contract account: Preassign data for creating contract account ) (see SAP note 152498).Note
If you want the navigation area to be displayed, do not select the field with other partners’ postings when you select items on the initial screen.
You can implement the following enhancements by making the corresponding settings in event 1214 ( Sample: Account Balance – Navigation (List of Contracts) ):
- Output the contracts in the navigation area and, as a result, possible item selection
- Output a text for the contracts
- Output/change text for contracts
Output Mode for Item List
You can adjust the display of a selected item to meet your requirements in event 1205 ( Sample: Account Balance – Complete Data ). You can edit the item as follows:
- Change specific fields
- Add any data to the item
- Prevent the item being displayed
Example: You have added a field in the customer include CI_FKKEPOS and want to display this field in the account balance display.
Example: You want to prevent specific items being displayed.
Only one item is available to you for processing in event 1205.
All selected items are now available to you in event 1211 (Sample: Account Balance – Transfer All Selected Line Items Before Output). You can edit these items as follows:
- Change specific fields
- Always hide the item
- Hide the item in the basic list with the option of displaying it again in the menu under Settings.
- Show the item in the basic list with the option of hiding it again in the menu under Settings.
You can also return additional totals lines, which are displayed on the Totals tab page.
Additional Information in the Menu
The following functions are available in the menu under Environment Additional functions :
• Display print document
• Display cash security deposit
• Deregulation: Display aggregated posting/individual posting/individual bill
If you want to offer additional functions, make the necessary settings in event 1206 ( Template: Account Balance – Call Additional Functions ).
Chronology Output
To get an overview of an account balance for a particular period, select the tab page Chronology .
If you want to display additional items in the chronology, make the appropriate settings in event 1212 ( Sample: Account Balance – Items – Add to Chronology ).
If you want to display additional items in the chronology, make the appropriate settings in event 1213 ( Sample: Account Balance – Items – Add to Chronology ).
Transactions
| Transaction Code | Description |
|---|---|
| FPL9 | Account Balance Display |
Customizing
FICAIMG
>Contract Accounts Receivable and Payable
>Basic Functions
>Account Balance Display
FI-CA-Events
| Event | Short Description |
|---|---|
| 1200 | Acct Balance: Set Header Data |
| 1201 | Account Balance: Display Contract Data |
| 1203 | Account Balance: Status Icons/Colors |
| 1205 | Account Balance: Supplement Data |
| 1206 | Account Balance: Name and Execute Additional Function |
| 1207 | Acct Balance: Output Header Data |
| 1208 | Acct Balance: Output Address Data |
| 1209 | Acct Balance: Key |
| 1210 | Account Balance: Add Selection Specifications |
| 1211 | Account Balance: Change Hit List and Totals |
| 1212 | Account Balance: Change Chronology |
| 1213 | Account Balance: Chronology – Modify Output |
| 1214 | Account Balance: Navigation – List of Contracts |
| 1215 | Account Balance: Overview of Budget Billing Plans |
| 1217 | Account Balance: Output Header Data (ALV) |
| 1218 | Account Balance: Add Payment List |
| 1219 | Account Balance: Determination of BPs for Snapshot |
| 1220 | Account Balance: Add Totals |
| 1221 | Account Balance: Relationships |
| 1230 | Account Balance Short Form: Add Data |
| 1247 | Account Balance: Determine Document Type |
| 1248 | Account Balance: Extend Context Menu |
| 1256 | Account Balance: Additional Settings |
| 1299 | Account Balance: Calculation of Balances |
Further technical information
Function Groups
| Function Group | Short Description |
|---|---|
| FKL9 | FI-CA: Account Balance |
Tables
| Table Name | Description |
|---|---|
| DFKKOP | Items in contract account document |
| DFKKKO | Header Data in Open Item Accounting Document |
| DFKKOPK | G/L Items Table |
Function Modules
| Function Module | Short Description |
|---|---|
| FKK_GET_POSTAB_BY_ORISP | Posten in der Postab anhand Gruppierung in der Summenvariante |
| FKK_LINE_ITEMS_ADD | Positionen zu teilgezahlten Positionen hinzufügen |
| FKK_LINE_ITEMS_ADD_INFORMATION | Ergänzung zusätzlicher Daten (Zeitpunkt 1205) |
| FKK_LINE_ITEMS_COMPLETE | Ergänzung von Sonderfeldern |
| FKK_LINE_ITEMS_DOUBLECLICK | Vorwärtsnavigation für Kundenfelder |
| FKK_LINE_ITEMS_FOR_PNNUM | Anzeige der angekündigten Posten |
| FKK_LINE_ITEMS_FOR_PPKEY | Anzeige der Posten zu einem Zahlungsversprechen |
| FKK_LINE_ITEMS_FOR_RATPL | Anzeige der Ursprungsforderungen zu einer Ratenplanforderung |
| FKK_LINE_ITEMS_FOR_SAMMR | Anzeige der Einzelpositionen zu einer Sammelrechnung |
| FKK_LINE_ITEMS_GET_CURR_ITEMS | Aktuelle Posten in der Postab lesen |
| FKK_LINE_ITEMS_GET_PAYINFO | Zusatzdaten zur Zahlung ermitteln |
| FKK_LINE_ITEMS_GET_STATISTICS | Statistikdaten für Snapshot ermitteln |
| FKK_LINE_ITEMS_ROLE_BPCL | Rolle “Vorgänger/Nachfolger” (BP Cleansing) |
| FKK_LINE_ITEMS_ROLE_CM | Rolle “Mahngruppe” (Collection Management) |
| FKK_LINE_ITEMS_ROLE_CUST_GET | Ermittlung des Customizing der Kontenstandrolle |
| FKK_LINE_ITEMS_SHOW_CL_ITEMS | Anzeige der ausgeglichenen Posten zu einem Ausgleichsbeleg |
| FKK_LINE_ITEMS_SHOW_LISTTYPE | Anzeige des Listtyps im Detail |
| FKK_LINE_ITEMS_SNAPSHOT_READ | Kontenstand: Snapshot lesen |
| FKK_LINE_ITEMS_SUB_INIT | Daten lesen zur Initialisierung eines Subscreens |
| FKK_LINE_ITEMS_SUB_OKCODE | Daten lesen zur Initialisierung eines Subscreens |
| FKK_LINE_ITEMS_WITH_DIALOG | Start der Anzeige |
| FKK_LINE_ITEMS_WITH_ITEMS | Start der Anzeige mit bereits selektierten Posten |
| FKK_LINE_ITEMS_WITH_ITEMS_INT | Start der Anzeige mit bereits selektierten Posten |
| FKK_LINE_ITEMS_WITH_SELECTIONS | Start der Anzeige mit Übergabe von Selektionsbedingungen |
| FKK_LINE_ITEMS_WITH_SEL_INT | Start der Anzeige mit Übergabe von Selektionsbedingungen |
SET/GET parameter
For more Parameters see also table TPARA.
| Parameter | Description |
|---|---|
| Parameter | Description |
| 8BAL | FI-CA Account Balance: Balances Variant |
| 8E2 | FI-CA: Acct balance – initial screen (procedure parameters) |
| 8EA | FI-CA: Account Balance – Line Layout Variant |
| 8EB | FI-CA: Account Balance – Company Code |
| 8EC | FI-CA: Account Balance – Contract |
| 8ED | FI-CA: Account Balance – Installment Plan |
| 8EE | FI-CA: Account Balance – Collective Invoice |
| 8EU | FI-CA: Acct Balance – Old Local Curr. before Euro Changeover |
| 8EUSTART | FI-CA: Account Balance – Start with Amounts in EUR |
| 8EUTOTAL | FI-CA: Account Balance – Totals Only in EUR |
| 8LT | Account balance: List Type |
| 8NV | Open Navigation in Account Balance |
| 8SO | Account Balance: Sorting Variant |
| 8US | Account Balance: Default User Selection |
| 810 | FI-CA: Acct Balance – Default Last Active Tab Page |
| 811 | FI-CA: Acct Balance – Active Tab Page (Activate with 810) |
| 812 | FI-CA: Acct Balance – Display Variants in the List |
| 813 | FI-CA: Account Balance – Hide Navigation |
| 814 | FI-CA: Account Balance – Reduced Initial Screen |
| 815 | FI-CA: Account Balance – Initial List Screen |
| 816 | FI-CA: Acct Balance – Chronology Sorted in Descending Order |
| 816_BAL | FI-CA:Acct Bal. – Sort Total Chronology in Descending Order? |
| 817 | FI-CA: Account Balance – Posting Date Chronology |
| 818 | FI-CA: Account Balance – Role |
| 819 | FI-CA: Account Balance – Double Click Field-Sensitive |
| 820 | FI-CA: Account Balance – Display Zero Clearing |
| 821 | FI-CA: Account Bal. – Only Due/Partially Paid BBPs |
| 822 | FI-CA: Account Balance – Display List as ALV Grid |
| 823 | FI-CA: Account Balance – Tol. Days for Budget Billing Plans |
| 824 | Account Balance: Billing Documents Cumulated? |
| 825_CLTOL | Account Bal.: Number of Days for Selection of Cleared Items |
| 825_OPALL | Account Balance: Select All Open Items Due in N Days |
| 825_OPTOL | Account Balance: Number of Days for Selection of Open Items |
| 825_RPALL | Account Bal.: All Open Installment Plan Items Due in N Days |
| 825_RPTOL | Acct Bal.: Number of Days for Sel. of Open Inst. Plan Items |
| 826 | FI-CA: Account Balance – List Category |
